Have a question about an order or need assistance with something else
or just want to say hi? You can reach us Monday – Friday 9AM -5PM PST via email hello@bluxom.com
FREQUENTLY ASKED QUESTIONS
At the moment, we do not have a phone line for customers. Rest assured, all emails will be returned within 1-2 business days.
We do not offer returns on international shipping at this time.
For returns in the USA, there is a flat rate of $10 for restocking/shipping fees. Merchandise must be returned within 30 days of purchase with the original packaging.
We do not offer refunds on vibrators.
We do not offer refunds on items that are marked down or on sale.
Currently we do not ship to Canadian provinces or territories.